Entities Covered by this Policy
This website (Website) is operated by the Kailash Group, being a group of related entities that may include:
- Koala Investment Property Pty Ltd ACN 603 793 308 T/A Koala Invest (Real Estate Entity)
- Kailash Lawyers Pty Ltd ACN 604 582 550 T/A Kailash Lawyers and Consultants (Law Firm Entity)
- Kuber Investment Group Pty Ltd ACN 602 779 199 T/A Kuber Projects (Development Entity)
References to “Kailash Group”, “we”, “us” or “our” refer to the relevant entity responsible for the content or service described, unless the context requires otherwise. Each entity operates separately and is responsible only for its own handling of personal information.
By accessing or using this Website, you agree to this Privacy Policy.
1. Purpose and Scope
This Privacy Policy explains how each Kailash Group entity collects, uses, discloses, and protects your personal information when you use this Website or interact with us.
It applies to all personal information collected by or on behalf of the relevant entity through the Website or in connection with services described on the Website.
Each entity within the Kailash Group is responsible for its own privacy practices and compliance. If you engage with more than one entity, your information may be handled separately by each entity in accordance with this Policy.
2. What Personal Information We Collect
The types of personal information we may collect depend on your interaction with the Website and the relevant Kailash Group entity. This may include:
- Contact details: Name, email address, phone number, postal address
- Enquiry details: Information you provide in forms, emails, or phone calls
- Property interests: Preferences, requirements, or interests in properties or projects
- Legal matters: Information relevant to legal enquiries or instructions (Law Firm Entity only)
- Employment information: If you apply for a job or submit a CV
- Website usage data: IP address, browser type, device information, pages visited, time and date of visits, referring website, and other analytics data
- Cookies and tracking technologies: As described in Section 7
We do not generally collect sensitive information unless required for a specific purpose (for example, to comply with legal obligations or as part of legal services).
3. How We Collect Personal Information
We may collect personal information in a variety of ways, including:
- Directly from you when you submit an enquiry, register for updates, request information, or otherwise interact with us via the Website, email, phone, or in person
- Automatically through your use of the Website (see Section 7)
- From third parties, such as your authorised representatives, service providers, or publicly available sources, where permitted by law
Each entity collects information relevant to its own services and operations. Information provided to one entity is not automatically shared with other entities, except as described in Section 6.
4. How We Use Personal Information
We use personal information for purposes including:
- To respond to your enquiries and provide requested information or services
- To process and manage property sales, leasing, or project development matters (Real Estate Entity and Development Entity)
- To provide legal services, respond to legal enquiries, or comply with legal obligations (Law Firm Entity)
- To send you updates, newsletters, or marketing communications (where permitted)
- To improve our Website, services, and user experience
- To manage recruitment and employment applications
- To comply with legal, regulatory, or professional obligations
- For any other purpose disclosed at the time of collection or as required or permitted by law
Each entity will only use your personal information for purposes relevant to its own business and in accordance with this Policy.
5. Disclosure of Personal Information
We may disclose your personal information:
- To the relevant Kailash Group entity responsible for your enquiry or service
- To our employees, contractors, and service providers who assist in operating the Website or providing services (such as IT, marketing, analytics, or administrative support)
- To third parties as required by law, regulation, court order, or professional obligations (including to regulators, government authorities, or law enforcement)
- To professional advisers (such as lawyers, accountants, or auditors) where necessary
- To third parties with your consent or as otherwise permitted by law
Each entity will only disclose your information to the extent necessary for its own operations and in accordance with applicable privacy obligations. We do not sell your personal information to third parties.
6. Separate Operations and Information Handling
Each Kailash Group entity operates separately and is responsible for its own handling of personal information. Information you provide in connection with a specific service or enquiry will be directed to the relevant entity.
- Law Firm Entity: Information provided in connection with legal services or legal enquiries is handled confidentially in accordance with professional obligations and is not shared with other entities except with your consent or as required by law.
- Real Estate Entity and Development Entity: Information provided in connection with property, project, or development matters is handled by the relevant entity and is not shared with the Law Firm Entity unless you instruct us to do so or as required by law.
If your enquiry or matter involves more than one entity, we will inform you and seek your consent before sharing your information between entities, unless otherwise permitted or required by law.
7. Cookies, Analytics, and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Website, analyse usage, and support marketing activities.
- Cookies are small data files stored on your device.
- Types of cookies: Essential (for Website functionality), analytics (to understand usage patterns), and marketing (to deliver relevant content)
- Managing cookies: You can control or disable cookies through your browser settings, but some Website features may not function properly if cookies are disabled
- Analytics: We may use third-party analytics services to collect and analyse Website usage data. These services may collect information such as your IP address, device type, and browsing behaviour
For more information about our use of cookies and analytics, please contact us using the details in Section 12.
8. Direct Marketing
We may use your contact details to send you information about our services, properties, projects, or legal updates that may be of interest to you, in accordance with applicable laws.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us using the details in Section 12. We do not use or disclose sensitive information for direct marketing purposes.
Each entity is responsible for its own marketing communications. If you opt out from one entity, you may still receive communications from another entity unless you opt out separately.
9. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards.
However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your information and you provide it at your own risk.
If you become aware of any security breach or have concerns about the security of your information, please contact us immediately.
10. Access to and Correction of Personal Information
You may request access to or correction of your personal information held by the relevant Kailash Group entity by contacting us using the details in Section 12.
We will respond to your request within a reasonable time and may require you to verify your identity. In some cases, we may refuse access or correction as permitted by law, in which case we will provide reasons.
11. Overseas Disclosure
We generally store personal information in Australia. However, some service providers (such as IT or cloud storage providers) may be located overseas or store data outside Australia.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that your information is handled in accordance with this Policy and applicable privacy laws.
12. Contact Details
For privacy enquiries, requests, or complaints, please contact the relevant entity:
Kailash Group (General) — Phone: 02 9633 4233 — Street Address: Suite 1, Level 2, 60 Phillip Street, Parramatta NSW 2150, Australia — Mailing Address: PO Box 1220, Parramatta NSW 2124
Kailash Lawyers and Consultants (Legal services) — Phone: 02 9633 4233 — Street Address: Suite 1, Level 2, 60 Phillip Street, Parramatta NSW 2150, Australia — Mailing Address: PO Box 1220, Parramatta NSW 2124
Koala Invest (Real estate services) — Phone: 02 9633 4233 — Street Address: Suite 1, Level 2, 60 Phillip Street, Parramatta NSW 2150, Australia — Mailing Address: PO Box 1220, Parramatta NSW 2124
Kuber Projects (Projects / development) — Phone: 02 9633 4233 — Street Address: Suite 1, Level 2, 60 Phillip Street, Parramatta NSW 2150, Australia — Mailing Address: PO Box 1220, Parramatta NSW 2124
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner.
13. Updates to this Privacy Policy
We may amend this Privacy Policy from time to time by publishing an updated version on this Website. The updated Policy will apply from the date it is published.
Your continued use of the Website after an update constitutes acceptance of the updated Policy.
14. Governing Law (New South Wales)
This Privacy Policy is governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.